Privacy policy
Last updated: September 2, 2025
Mobizzio operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a smooth and secure shopping experience (the "Services"). Mobizzio is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy explains how we collect, use, and share your personal information when you browse, shop, or make a purchase of our phone cases and accessories, or otherwise interact with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to personal information.
By using or accessing our Services, you confirm that you have read and understood this Privacy Policy.
Personal Information We Collect
We may collect personal information that identifies you or can reasonably be linked to you, including:
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Contact details: name, billing/shipping address, phone number, email.
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Payment details: credit/debit card info, payment confirmations, and transaction history.
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Account information: if you create an account, username, password, preferences, and saved items.
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Shopping activity: products viewed, added to cart, wishlist, purchases, returns, or exchanges.
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Communications: when you email us or chat with our support team.
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Device & usage data: IP address, browser details, and interactions with our site.
How We Collect Information
We may collect information from:
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Directly from you when you shop, create an account, or contact us.
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Automatically via cookies, analytics, and your device when you use our site.
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Our service providers (e.g., Shopify, payment processors, shipping partners).
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Marketing partners who help us advertise our products.
How We Use Your Information
We use your personal information to:
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Process and deliver your orders (phone cases & accessories).
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Provide customer support and respond to inquiries.
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Offer a personalized shopping experience (e.g., recommending phone cases for your device model).
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Send updates, promotions, and offers (if you’ve opted in).
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Prevent fraud and secure your transactions.
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Comply with legal requirements or respond to valid requests by authorities.
Sharing Your Information
We may share your information with:
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Shopify (our ecommerce platform).
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Payment processors & shipping providers (to complete your order).
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Marketing/advertising partners (for promotions and targeted ads).
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Legal authorities if required by law.
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Business transfers (e.g., if Mobizzio is acquired or merged).
Shopify
Our store is hosted on Shopify, which processes your information to provide a secure and reliable shopping platform. You can read more about Shopify’s privacy practices here: Shopify Privacy Policy.
Cookies & Tracking
We use cookies and similar technologies to improve your experience, remember your preferences, and show you relevant ads. You can manage or disable cookies in your browser settings.
Your Rights
Depending on your location, you may have rights such as:
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Requesting access to the personal information we hold about you.
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Requesting correction or deletion of your data.
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Opting out of targeted advertising.
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Withdrawing consent for marketing emails (unsubscribe link included in each email).
Children’s Privacy
Our Services are not directed to children. We do not knowingly collect personal information from anyone under the age of 16.
Data Retention
We keep your personal information only as long as needed for:
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Fulfilling your orders.
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Providing support.
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Meeting legal obligations.
International Transfers
Your information may be processed outside your home country, including in the United States, where Shopify and other service providers operate.
Security
We take steps to protect your information, but no system is 100% secure. Please keep your account login details safe.
Changes to This Policy
We may update this Privacy Policy as needed. The updated version will always be posted here with a new “Last Updated” date.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, contact us: